I have been using IE8 for some time now, but have just started having problems Printing census images, also when I try to save images, it insists on saving to Documents but then doesn't actually save it at all.
Is anyone else having this problem as it seems to only have happened in the last few days?

Been having the same problem these last few days, but I did not upgrade my internet explorer

We will see what tomorrow brings.

I'm having this problem too. It tells me it's saving them but then they're not there.

Anyone found a solution?

Another update. Just tried the same procedure of saving documents while using the Safari Internet Browser from Apple. Had no problems at all. Worked fine...brought me up a page where I could just right click on the images and do a "save as"

This suggests it's an Internet Explorer issue

Mine I when I hit the save button would appear and disappear. Uninstalled the enhanced viewer and reinstall now when I hit the windows stays up i save to documents but when you go their it isnt their. Going back and try in ancestry shows it their unfortunately. Guess I better call Ghostbusters.

I am having the same problem and blamed IE8.
I reverted to IE7 and its no better.
Then I tried Firefox which was suggested by ancestry.
Then I found I Firefox wouldnt let me download the enhanced viewer. The screen froze when I tried to use the basic viewer.
I dont think I will be renewing my Ancestry Sub.

Try seeing if your Java is up to date. My has started working again.

I have just checked and I seem to have the latest version running so its not that.
I now have 75 images in my shoe box that I cant do anyhting with, its really fraustrating.
Is it the dreaded VISTA? Would upgrading to windows 7 make any difference

its something to due with Internet explorer 8 and vista. Firfox 3.5 will let you print them just doestn work with ftm2010. Might want to check your internet add-on might have got turned off.

I'm having zero luck with Windows 7 and IE8 or the latest Firefox. When I click on Save or Print it does nothing. I have updated java as well, added *.ancestry.com to safe sites list, turned UAC off and nothing matters.

Anyone help?