I was trying to look at:

New England Families, Genealogical and Memorial • New England Families: Genealogical and Memorial, Vol. 2

BUT, it's an impossible task to try and find what you want, especially with the viewer.

The only way to move around in the image appears to be those arrows. There is not even a little "hand" to move the image.

Why doesn't the ancestry view work with these like they do the censuses. OR why fiddle around with special viewers in the first place, and just load up the image like normal web pages.

This particular "viewer" is frustrating to me as well. It seems strange to me that even in the same database (Family & Local Histories), I can encounter a different viewer when accessing a selection from the collection.

when the latest viewer was given/downloaded, it seemed to eliminate the access to Ancestry's "advanced viewer" implemented with the census images.

What in the world is going on, Ancestry?

The only partial solution I've found is to click on the "save" button and you get the whole page. BUT that can be iffy for me too depending on what size image ends up being there since you can't resize it - too small and my old eyes have a hard time reading it.

Dianne

Dianne,
Being "up in years" myself, vision is an increasing factor. I have learned when the particular viewer is displayed that uses only the directional arrows and the pyramind-looking lines in the center, that I can utilize the smaller display above those icons. Clicking on an area of the smaller page in that block will take the display to wherever you clicked.

I also learned to save the image to my harddrive, if wanted. This allows me to open the image in my photo program and in the printing instructions, to "size the image to the page." It creates a larger image for printing.

Perhaps these different viewers have something to do with how the images are created.

My biggest complaint regarding Ancestry is there is no way to direct these concerns to the powers that be to either get explanations, ask for changes, etc. We peasants aren't supposed to understand anything, just pay for using the site.

I normally do not frequent this message board, but was seeking information on the different viewers. Obviously, it is only we frustrated users discussing same.

Well, in the meanwhile, since I cannot travel, I do rely on databases implemented to the internet.